How Good Manners Create Good Relationships and Good Relationships
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Being a class act in today’s complicated business world demands much more than knowing the correct fork to use. Relaxed dress codes, telecommuting, off-site meetings, cell phone calls, emailing, and multicultural situations provide just a few of the potential landmines that can derail any career. Here’s the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style.
Mary Mitchell presents training seminars for employees at all levels and is the author of The Complete Idiot’S Guide to Business Ettiquette. She lives in Philadelphia, PA.
May
Business/Etiquette
244 pages
6 x 9
Carton qty: 24
1-59077-080-3
$15.95 paperback
M. Evans & Company, Inc.